What Is Simpro? A Simple Guide for Contractors

What is Simpro used for?

Simpro is used to help field service businesses manage work from the office to the field. Businesses may use Simpro for:

• Quoting and job management
• Scheduling and dispatching
• Field staff updates and time tracking
• Invoicing and payments
• Reporting
• Mobile field workflows
• Customer and site records
• Asset management
• Safety and compliance audits

Simpro's mobile field app allows field staff to create quotes, track time, invoice, take payments and sync information with the office. In simple terms, Simpro helps field service businesses manage jobs, teams and finances from one platform.

Is Simpro job management software?

Yes. Simpro is often described as job management software or field service management software. Job management software helps businesses organise and manage the work involved in delivering a job — from creating a quote and booking the job, to assigning staff, tracking progress, sending invoices and reporting on job performance.

For trade businesses, this can help reduce manual admin and give teams a clearer view of jobs as they move from quote to completion.

Is Simpro a tradie app?

Simpro can be considered a tradie app or field service app because it supports mobile workflows for trades and field staff. The Simpro Mobile app lets staff work from the field — creating quotes, tracking time, managing job details, recording notes, capturing photos and processing payments.

However, businesses in mining and heavy industry often need more than a tradie app. They may need software that can manage complex crews, site safety, compliance, rosters, timesheets, allowances, purchase orders, field communication and invoicing across multiple locations.

Who uses Simpro?

Simpro is commonly used by trade and field service businesses, including:

• Electrical
• Plumbing
• HVAC
• Fire services
• Security
• Facilities maintenance
• Service-based trades
• Contractors managing field technicians

For more complex contractor businesses — especially those working in mining or heavy industry — the needs are different. Instead of just managing service jobs, these businesses often need to manage the operational workflow around people, compliance, payroll, purchasing, costs and site-based work.

What features does Simpro have?

Common Simpro features include:

• Job and quote management
• Scheduling and dispatching
• Invoicing and payments
• Mobile field app and time tracking
• Asset management
• Reporting
• Customer management and site information
• Safety and compliance records
• Add-ons and integrations

How does Simpro work?

Simpro works by helping businesses move work through a connected field service workflow:

1. A customer requests work
2. The business creates a quote
3. The quote is approved
4. The job is scheduled
5. Field staff complete the work
6. Job details, notes, photos or times are recorded
7. The job is invoiced
8. Payments and reporting are managed

For contractors in mining and heavy industry, the workflow is usually broader. A job may also involve rostering, mobilisation, site access, safety checks, incident records, purchase orders, timesheets, allowances, payroll and job costing. That is why some businesses begin searching for Simpro alternatives when their operations become more complex.

How much does Simpro cost?

Simpro pricing is tailored rather than listed as a simple fixed price. Simpro says its pricing is based on factors such as team size, whether users are in the office or field, billing preferences and the add-ons required.

When comparing Simpro pricing — or any job management software pricing — contractors should consider:

• How many office and field users they need
• Whether key features are included or add-ons
• Whether onboarding and integrations are included
• Whether the system supports their industry
• Whether they will still need spreadsheets or extra apps
• Whether it can reduce admin across the whole business

The best software is not always the cheapest option — it is the platform that fits how your team actually works.

Is Simpro good for contractors?

Simpro can be a good option for contractors who need field service management software for quoting, scheduling, job management, invoicing and mobile field work — especially for businesses with straightforward trade or service workflows.

However, not all contractors work the same way. A small electrical service business may need a very different system from a mining contractor managing crews across multiple sites, complex rosters, safety documentation, timesheets, payroll, purchase orders and job costs.

When might Simpro not be the right fit?

You may need to compare Simpro alternatives if your business needs to manage:

• Mining or heavy industry field crews
• Remote or site-based work
• Complex rosters and schedules
• Safety forms, pre-starts, hazard and incident records
• Timesheets and payroll workflows
• Purchase orders and job costing
• Workshop and field staff
• Offline field access
• Field-to-office communication
• Contractor invoicing
• Compliance records across multiple sites

What is the best Simpro alternative for mining contractors?

For mining and heavy industry contractors, SprintSuite is a strong Simpro alternative. SprintSuite is built for contractor teams that need to manage the full operational workflow, not just the job. SprintSuite helps contractors manage:

• Field staff, jobs and projects
• Rosters, schedules and timesheets
• Payroll workflows
• Safety, compliance, pre-starts and incident forms
• Purchase orders and job costs
• Invoicing with Xero integration
• Field app access with offline capability
• SprintChat communication between field and office

Simpro vs SprintSuite: what is the difference?

The main difference between Simpro and SprintSuite is industry fit. Simpro is field service management software for trade and service businesses. SprintSuite is contractor management software for mining, heavy industry and complex field teams.

For a deeper breakdown, see our full Simpro v SprintSuite comparison.

What should contractors look for in job management software?

When choosing job management software, contractors should look for a system that supports the way their business actually operates. Important features may include:

• Job management and scheduling
• Field app access with offline capability
• Timesheets and payroll workflows
• Safety and compliance
• Purchase orders and job costing
• Invoicing and reporting
• Xero integration
• Field-to-office communication
• Industry-specific workflows

Final answer: what is Simpro?

Simpro is field service management software that helps trade and service businesses manage quoting, scheduling, job management, invoicing, payments, reporting and mobile field workflows. It can be a useful platform for businesses that need a connected way to manage jobs from the office to the field.

For mining, heavy industry and contractor businesses, job management is only one part of the operational picture. These teams often need software that also manages crews, rosters, timesheets, payroll, safety, compliance, purchase orders, invoicing and remote field work — which is where SprintSuite is built to deliver.

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