Mining & workshop software for Newcastle & the Hunter
From the Port of Newcastle up the valley through Maitland, Singleton and Muswellbrook, SprintSuite runs jobs, workshop work, rosters and Black Coal Award payroll for the contractors who keep the coal chain moving.
TRUSTED INTEGRATIONS AND PARTNERS
BHP
Rio Tinto
WesTrac
Bunnings
Bennco Group
DGC Engineering
KBSS
AWE
Chauvel
Level 5
WorkpacBHPRio TintoWesTracBunningsBennco GroupDGC EngineeringKBSSAWEChauvelLevel 5WorkpacThe Hunter is not a generic service market
Newcastle sits at the bottom of the busiest coal export chain in the world. Almost every contractor in the region is somewhere in that chain: on an open-cut or underground operation in the Upper Hunter, on the rail corridor that feeds the harbour, or inside the terminals and heavy industry precincts at Mayfield, Kooragang and Carrington. The work is a 90-minute drive apart at either end, and the client mix runs from Tier-1 miners to family-owned engineering shops in Rutherford and Tomago.
That geography creates a specific set of problems: crews signing on at three different sites in a week, night shift timesheets arriving two days late, purchase orders written against a schedule of rates nobody can find, and Black Coal Award conditions that are easy to get wrong at scale. SprintSuite exists to close those gaps rather than to be another generic job-card app.
Upper Hunter mine sites
Shutdown crews, maintenance contracts and labour hire working Singleton, Muswellbrook and Denman operations — scheduled, costed and paid against the right client rates.
Rail corridor and infrastructure
Possession work with tight windows and hard documentation requirements. Capture the evidence in the field app while the crew is still on site.
Port and heavy industry
Terminal, conveyor and fabrication work around Mayfield, Kooragang and Tomago run through the same jobs, assets and invoicing as your mine-site contracts.
One system from the pit to the port
See how Hunter contractors run mine-site, rail and port work out of a single platform.
Schedule a demoHow a Hunter contractor actually runs a week in SprintSuite
A typical week for a Newcastle-based maintenance contractor involves three clients, two sites up the valley and a workshop job sitting on the bench in Rutherford. This is the sequence our customers use.
- Monday: the week's roster is published to phones — who is on which site, day or night, and who is travelling up the valley. Rosters built for shift work handle the swap when someone calls in.
- On site: crews complete pre-starts and take-5s, log hours against the client's job number, and attach photos before they leave the pit.
- Back in the workshop: component rebuilds and warranty work sit on a workshop job board with parts, hours and progress against quote.
- Thursday: supervisors approve timesheets once, and award interpretation applies shift loadings and overtime before payroll runs.
- Friday: the same approved hours become the client invoice, so what you pay and what you bill come from one source of truth.
Workshop control for Rutherford, Tomago and Beresfield
Hunter workshops carry a mixed load: planned component change-outs for a mine contract, breakdown work that lands without warning, and fabrication that has to be ready before a shutdown window opens. SprintSuite keeps all three visible on one board.
- Quote to job to invoice on heavy equipment rebuilds, with actual hours against estimate
- Parts and consumables tracked per job so margin is not lost in the store
- Bay and technician capacity planning around committed shutdown dates
Field crews from Newcastle to the Upper Hunter
A crew can leave Newcastle at 4am, sign onto a site near Muswellbrook, and finish the day at a breakdown outside Singleton. The paperwork has to travel with them, and coverage disappears in cuttings and underground.
- Full offline capture underground and in the port sheds, syncing on reconnect
- Travel, site allowances and multi-site days recorded correctly on the one timesheet
- Client-ready documentation with photos and signatures, backed by WHS records you can produce months later
NSW compliance, without the spreadsheet
Working in NSW coal means answering to the client's contractor management system, the NSW Resources Regulator, and the Black Coal Mining Industry Award all at once. Those three demands are what tip Hunter contractors from spreadsheets into a real system. If you are chasing work up the valley, our Mount Arthur coal mine guide covers BHP's prequalification path, NSW coal medicals and site inductions near Muswellbrook.
Tickets and site inductions
A live training matrix with expiry alerts, so nobody is turned around at the gate for a lapsed induction.
Award and EA pay rules
Shift loadings, overtime and allowances applied from the timesheet, with the award kept visible as the floor for above-award and enterprise agreement pay.
Hazard and incident reporting
Reports raised on the phone in the field, escalated the same shift and reportable without re-entry.
Fatigue and hours of work
Visibility of consecutive shifts and long travel days, which matters when your crew drives the valley twice a day.
What Hunter contractors use most
One platform covering the office, the workshop and the site
Shift scheduling
Day and night crews allocated across multiple valley sites
Job management
Jobs tracked against client POs and rates
Invoicing
Approved hours billed straight through to Xero or MYOB
Job costing
Margin per job and per site, visible before the month closes
Working beyond the Hunter?
Plenty of Newcastle businesses chase work interstate when the Hunter tightens. SprintSuite already supports contractors in the other major coal and metalliferous regions, so the same setup follows you.
- Mackay and the Bowen Basin — the closest equivalent coal market to the Hunter.
- Shutdown management — how contractors plan and cost a shutdown scope end to end.
- Mining contractor software — the full picture of what Tier-1 clients expect from your systems.
FAQs – Everything You Need to Know
We know switching to new software is a big decision. Here are answers to common questions we get from Newcastle and Hunter Valley-based businesses about how SprintSuite works.
Talk to us about your Hunter operation
We will walk through your client mix, your sites and your award setup, and show you what the first month looks like.
More for Hunter Valley contractors
Resources for coal-chain, port and heavy industry contractors working between Newcastle and Muswellbrook.