Quick Answer
Hastings Deering is the authorised Cat® dealer for Queensland, the Northern Territory, Papua New Guinea, New Caledonia and the Solomon Islands. The main Hastings Deering contact number is 131 228 (131 CAT) — available 24/7 for parts, service and breakdown support.
- Head office: 98 Kerry Road, Acacia Ridge QLD 4110
- Main phone: 131 228 (131 CAT)
- Web: hastingsdeering.com.au
- Locations: QLD, NT, PNG, New Caledonia, Solomon Islands
Knowing the right Hastings Deering location and contact number can be the difference between a few hours and a full shift of downtime when a Cat® dozer or haul truck drops on a Queensland mine site. This guide lists every major Hastings Deering branch across Australia, what each one services, and the fastest way to get parts, service or a field tech to your site.
Hastings Deering contact details
Main phone (24/7)
131 228 (131 CAT)
Head office
98 Kerry Road,
Acacia Ridge QLD 4110
Hastings Deering locations in Australia
Hastings Deering operates a network of branches across Queensland and the Northern Territory, each set up to support the mining, construction, agriculture and power-systems work happening in its region. Always confirm the latest branch address and hours on hastingsdeering.com.au before sending freight or crews.
| Branch | Address | Region | Primary coverage |
|---|---|---|---|
| Acacia Ridge (Head Office) | 98 Kerry Road, Acacia Ridge QLD 4110 | Brisbane / SEQ | Head office, parts distribution, training, sales |
| Mackay | 2 Diesel Drive, Paget QLD 4740 | Bowen Basin | Coal mining, parts, service, 24/7 breakdown |
| Rockhampton | Foundry Street, Parkhurst QLD 4702 | Central QLD | Mining, construction, agriculture |
| Emerald | Industrial Drive, Emerald QLD 4720 | Bowen Basin (West) | Coal, agriculture, field service |
| Townsville | Bohle Industrial Estate, Townsville QLD 4818 | North QLD | Mining, marine, power systems |
| Mount Isa | Barkly Highway, Mount Isa QLD 4825 | North West QLD | Hard-rock mining, parts, service |
| Cairns | Industrial Estate, Portsmith QLD 4870 | Far North QLD | Construction, marine, agriculture |
| Toowoomba | Carrington Road, Torrington QLD 4350 | Darling Downs | Agriculture, civil construction |
| Gladstone | Hanson Road, Gladstone QLD 4680 | Central Coast QLD | Power systems, marine, construction |
| Darwin | East Arm, Darwin NT 0822 | Northern Territory | Mining, marine, defence, NT-wide service |
Which Hastings Deering branch should I call?
If you're not sure which Hastings Deering location services your site, call 131 228 — the line routes automatically to your nearest branch. As a rule of thumb:
- Bowen Basin coal mines — Mackay or Emerald
- Central Queensland mining & civil — Rockhampton or Gladstone
- North Queensland — Townsville or Cairns
- North West Queensland hard-rock mines — Mount Isa
- South East Queensland — Acacia Ridge (Brisbane) or Toowoomba
- Northern Territory — Darwin
Hastings Deering vs WesTrac: which Cat® dealer covers your site?
Hastings Deering and WesTrac are both Cat® dealers owned by Seven Group Holdings, but they cover different regions. Hastings Deering looks after Queensland, the NT, PNG, New Caledonia and the Solomon Islands. WesTrac covers Western Australia, NSW and the ACT. For multi-state contractors, knowing which dealer owns your machine's serial number matters for warranty, parts pricing and service history.
Tying Hastings Deering orders back to jobs and assets
Every parts order, service callout or rebuild quote from Hastings Deering should be tied back to a job and an asset in your management system. In SprintSuite Procurement, you raise a PO against the job, record the Hastings Deering order number, and let the invoice match against that PO. From there, the cost flows into job management and the equipment maintenance history in asset management — so the next quote is grounded in real numbers, not a guess.
Frequently asked questions
Track Cat® parts & service against every job
SprintSuite gives Queensland mining contractors a single place to raise POs to Hastings Deering, match Cat® invoices, and tie every part and service callout back to the right job and asset.
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